Privacy Policy

Welcome to https://www.jinbaopaper.com (the “Site”). This Privacy Policy explains how Shenzhen Jinbao Brothers Paper Co., Ltd. (“the Company,” “we,” “our,” or “us”) collects, uses, shares, and protects your personal information when you visit or interact with our website, purchase our thermal paper products, or contact us through any channel.
By using the Site, you agree to the practices described here. If you do not agree, please refrain from using the Site.

Who We Are

The Site is owned and operated by Shenzhen Jinbao Brothers Paper Co., Ltd.
Address: Headquarters, Building A1, No. 202, Shaxin Road, Keyuan City, Tangxia Town, Dongguan City (Jinbao High-tech Industrial Park), China
Phone: +86 13528665329
Email: david@szjbxd.com
You can contact us at any time if you have questions or concerns regarding this Privacy Policy or your personal data.

Information We Collect

Information You Provide

We may collect personal data that you provide directly when you fill out forms, request quotations or samples, subscribe to newsletters, leave comments, or communicate with us through email or phone. This may include your name, email address, phone number, company name, and any message content you provide.

Comments and Media

If you leave comments on our Site, we collect the information you enter (name, email, comment) as well as your IP address and browser user agent for spam detection.
If you upload images, please avoid uploading those containing embedded location data (EXIF GPS), as visitors could extract that data from downloaded images.

Automatically Collected Data

When you browse our Site, we may automatically collect information such as your IP address, browser type and version, operating system, referring URLs, pages viewed, and general geolocation. This data helps us improve the Site’s performance, enhance security, and understand user behavior.

Cookies and Tracking Technologies

Our Site uses cookies to improve your experience:

Comment cookies save your name, email, and website for future comments, lasting one year.
Login cookies keep your session active and expire when you log out or after two days.
Screen-options cookies save display preferences for one year.
Editor cookies store a post ID when you edit or publish content, expiring after one day.
You can disable cookies in your browser settings, but some features of the Site may not function properly.

How We Use Your Information

We use collected information to:

Respond to your inquiries, process orders, and provide customer support
Maintain and improve website performance and usability
Manage user comments and prevent spam
Personalize your browsing experience
Send marketing materials or product updates (with your consent)
Comply with legal obligations and protect our rights and security
We do not sell or trade your personal information to third parties.

Sharing Your Information

We may share your data only when necessary:

With service providers: trusted partners who provide hosting, logistics, analytics, or payment processing services
With embedded content providers: third-party platforms (e.g., videos, maps) that may collect user data
For legal purposes: to comply with laws, court orders, or government requests
For business continuity: during mergers, acquisitions, or transfers of assets
If you request a password reset, your IP address may appear in the reset email.

Data Retention

We retain personal data only for as long as necessary:

Comments and their metadata are stored indefinitely to identify returning users
Account data remains until an account is deleted
Contact and transaction records are stored as required for business or legal reasons
Anonymous or aggregated data may be kept longer for analysis or reporting

Your Rights

Depending on applicable laws, you may have the right to:

Access the personal data we hold about you
Correct inaccurate or incomplete data
Request deletion of your data (“right to be forgotten”)
Restrict or object to certain processing activities
Withdraw consent for marketing communications at any time
If you have an account or have left comments, you can request an exported file of your data or ask us to delete it (except where retention is legally required).
To exercise these rights, contact us at david@szjbxd.com. We will respond in accordance with data protection regulations.

International Data Transfers

Your personal data may be transferred or stored outside your country, including servers in China or other jurisdictions where our partners operate. We ensure that appropriate safeguards are applied to maintain adequate protection. Comments may also be screened through automated spam detection services hosted abroad.

Data Security

We implement reasonable technical and organizational measures to protect your personal data against loss, misuse, and unauthorized access. These include restricted data access, secure servers, and encryption where appropriate. However, no online transmission or storage is completely secure, and we cannot guarantee absolute protection.

Embedded Content and External Links

Our Site may include embedded content such as videos or images. These external sites may collect data and use cookies as if you visited their websites directly.
We may also provide links to external websites not operated by us. Please review their privacy policies, as we are not responsible for their data handling practices.